"We have had a year of tremendous highs and lows. After the birth of our lovely little boy, we needed to claim Universal Credit in order to stay in our home. There were a series of substantial errors within the system and while waiting for them to be rectified we found ourselves homeless and relying on family to keep a roof over our heads. With barely any income, we had no chance to save up for any essentials we now need for our new home.
We have been placed in a lovely flat with a housing association, unfortunately it has no white goods. We are desperate for the basics to keep a very happy and busy little boy properly fed. We would be very grateful for any help we could get in order to have an oven and a fridge freezer in our otherwise empty flat. Thank you so much for any help you can offer, we will pay it forward when we are able to!